Privacy Policy
Privacy Policy
This privacy notice explains how We Are Hype collects, uses, stores, and protects personal data when you browse this website, contact us, or use an enquiry form.
Who we are
We Are Hype is the data controller for personal information collected through this website.
- Business: We Are Hype
- Email: hello@wearehype.co.uk
- Phone: 0131 339 6974
- Address: 28 Rutland Square, Edinburgh, EH1 2BW, United Kingdom
What information we may collect
| Activity | Data we may use | Why we use it | Lawful basis |
|---|---|---|---|
| General enquiries and consultation requests | Name, email address, phone number, company details, location, and the message you send us. | To respond to your enquiry, discuss a possible project, and manage follow-up communication. | Taking steps at your request before entering into a contract, and our legitimate interests in running and developing the business. |
| Site analytics | Aggregated usage data, browser or device details, and page interaction data collected through analytics tools after consent. | To understand performance, improve content, and measure how the website is used. | Your consent. |
| Consent records | Your cookie choices and the date they were saved in this browser. | To remember your settings and respect the consent choices you make. | Our legitimate interests in operating a compliant consent mechanism. |
| Form protection and security | Technical request data, IP address, and reCAPTCHA responses when you interact with protected forms. | To prevent spam, misuse, and malicious activity against the website and our enquiry forms. | Our legitimate interests in securing the website and providing the service you requested. |
| Server logs and hosting operations | IP address, request paths, timestamps, browser details, and related technical logs. | To keep the site available, diagnose faults, and investigate abuse or security issues. | Our legitimate interests in running a secure and reliable website. |
How long we keep data
- Enquiry data is kept for as long as needed to handle the request, manage any follow-up conversation, and keep a reasonable commercial record where necessary.
- Analytics and consent cookies are retained in line with the expiry period attached to the relevant cookie, unless you clear them sooner or change your browser settings.
- Technical logs are kept only for as long as reasonably needed for monitoring, troubleshooting, and security.
Who we may share data with
We may share personal data with service providers that help us operate the website, protect forms, host the site, process analytics, or support our communications workflow. Depending on the page and the consent you choose, this can include providers such as Google, Vimeo, YouTube, HubSpot, and hosting or website infrastructure suppliers.
Some providers may process data outside the United Kingdom. Where that happens, we rely on appropriate safeguards such as contractual protections, provider commitments, or other recognised transfer mechanisms.
Cookies and similar technologies
We use cookies and similar technologies for core site delivery, optional analytics, optional marketing tooling, and embedded media. You can review or change your preferences at any time using the consent controls on the site.
For the full breakdown, see our Cookie Policy or manage your preferences.
Your rights
You may have the right to request access to your personal data, ask for correction or deletion, object to certain processing, request restriction, withdraw consent where consent is relied on, and ask for data portability where applicable.
If you want to exercise any of these rights, contact us using the details above.
Complaints
If you have concerns about how we handle personal data, please contact us first so we can try to resolve the issue. You also have the right to complain to the UK Information Commissioner's Office.